Please read our frequently asked questions below.
If the questions and answers don’t resolve your query, please get in touch. If you’re having trouble ordering, please give us a call on 0191 477 1700 (Monday to Saturday, 5.30pm until 11pm) and we’ll be happy to help.
What are your opening hours?
Raval Express is open Thursday to Sunday. You can order online from 5.30pm until 10:30pm (we recommend you order by 9:30pm).
What payment methods are accepted?
You can pay online securely by PayPal or pay by card when you collect your takeout.
How long will my order take?
Usually around 30-60 minutes but this depends on how busy we are. Once you place your order you will receive an order acknowledgment. We will then send you another e-mail when we start preparing your order. It should take around 30 minutes after that and your order will be ready to collect.
Do you deliver?
While our restaurant is closed for lockdown, we are offering a delivery service.
Is the same menu available in the restaurant?
Not every dish. Our menu has been specially developed for take-out by our team of award-winning chefs. Like our restaurant menus, it will change regularly. Check out ravalrestaurant.com for our latest restaurant menus.
What makes Raval Express food different?
Our menu has been developed straight from the A La Carte menu at Raval Restaurant with the help of the award-winning restaurant team.Unlike a lot of Indian takeaways and restaurants, our food is made using fresh local meat, fish, seafood and vegetables with freshly-ground Indian spices. It's not greasy, it's not gloopy, it's restaurant-quality food at home.
Can I suggest a dish for your menu?
Absolutely! Just drop us a line and tell us what your favourite dish is, and our chefs will consider it for future development.
Not found an answer to your question?
If you have a general query, please drop us a line using the form below. We’ll get back to you as soon as possible.